Talksure
B2B Telesales Team Leader
GBS
Roodepoort,Gauteng
Permanent
Posted: 11 November 2025
Closing Date: 12 December 2025
Job Details
Division
Talksure
Business Unit
Telco Client- Roodepoort
Minimum experience
Associate
Company primary industry
Telecommunications
Job functional area
Sales
Job Description
We’re looking for a dynamic Telesales Team Leader to lead, motivate, and develop a high- performing telesales team in a fast-paced contact center. Drive sales, coach talent, and shape a motivated team that consistently achieves outstanding sales perfomance.
JOB RESPONSIBILITIES
Leadership & Perfomance
Lead, motivate, and guide the telesales team to achieve targets and KPIs.
Monitor perfomance and implement strategies for improvement.
Coaching & Development:
Identify skills gap and provide training, mentoring, and coaching.
Foster a culture of learning, accountability, and growth.
Operations & Compliance:
Manage attendance, engagement, and adherence, to company policies.
Oversee team wellness and maintain morale.
Ensure compliance with sales processes and operational standards.
Perfomance Support:
Conduct perfomance assessment and implement corrective actions.
Support disciplinary processes when necessary.
Customer & Sales Management:
Guide the team through the sales process and ensure quality client interactions.
Handle escalated clients queries professionally.
Develop strategies to increase conversion rates and sales perfomance.
Reporting & Collaboration:
Prepare accurate perfomance reports and sales forecasts.
Collaborate with other departments to streamline processes.
Minimum Requirements:
Matric/ Grade 12 (essential)
Minimum 18 months experience as a Telesales Team Leader in a telecommunications call centre.
Proven success in leading high-performance sales teams.
Strong understanding of B2B telecommunications sales (preffered)
Excellent communication, leadership and interpersonal skills.
Proficient in sales reporting and perfomance analysis
We Offer:
Great Working Hours – Monday to Friday 8am – 5pm
Lucrative salary with uncapped commission.
Based in the hub of Roodepoort with easy access to public transport.
Shape the future of sales – Your Leadership Starts Here.
We are commited to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
Thank you for choosing us as your employer of choice. Please note that only suitably candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavours.
