Birkenstock
Sales Assistant
Ares Holding
Johannesburg, Gauteng
Permanent
Posted: 14 November 2025
Cloding Date: 20 November 2025
Job Details
Division
Birkenstock
Minimum experience
Associate
Company primary industry
Retail
Job functional area
Customer Service
Job Description
Birkenstock Hyde Park is looking for a sales assistant to join their team.
Company Values:
We commit to the wellbeing of our team.
We work with a positive attitude.
We believe in our team.
Responsibilities:
Customer Service & Sales
Acknowledge every customer within 30 seconds.
Deliver excellent customer service procedures.
Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
Close the sale & secure add on sale.
Invite your customer to back & turn them into Birkenstock fans.
Monitor your daily sales against your individual budget every few hours.
Inventory
Replenish footwear, apparel and accessories from the storeroom daily.
Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
Ensure stock entries in the POS systems are accurate.
Process deliveries by checking quantities, invoices, hanging and pricing product, and recording in the POS system.
Process customer orders
Daily Operations
Ensure stock housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area, and tidying change rooms.
Assist the manager with open and closing the store.
Training
Your training is your responsibility.
Ensure your allocated a busy initially & that you learn from them.
You must attend quarterly training sessions and complete the assessment.
Ensure you receive monthly feedback from your manager.
Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
These are essential as they will determine your eligible from promotions.
Merchandising
Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
Ensure sizes are replineshed.
Assist the team to change the windows/ Mannequins fortnightly.
Ensure POS materials are stored in the area to avoid damage.
Grade 12 or equivalent
Min. 6 months customers services experience.
Birkenstock knowledge advantageous.
Able to work flexible shift.
Perks & Benefits
You get to work for a rapidly expanding distributor with aspirational brand.
Comprehensive health benefit
Quarterly Uniform allowance
Staff discount (50% off for you and your family across all the brands within the group)
Company perfomance incentive scheme
Long-service incentives
Holistic Employee Wellness programme
The group prides itself in its effort to drive continous employee engagement activities to enable a connected culture.
Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.
