Bidvest Prestige
Contract Manager- Healthcare
Bidvest Prestige
Durban, KwaZulu- Natal
Permanent
Posted 22 October 2025-Closing Date 29 October 2025
Job Details
Division
KZN Division
Minimum experience
Mid-Senior
Company primary industry
Cleaning Services
Job functional area
Operations
Job Description
ROLE PURPOSE
To implement and manage a cleaning solutions for clients and accordance with the SLA.
MAIN OUTPUTS
Responsible for driving and cleaning and hygiene for the client
Ensure delivery of efficient service as outlined in this Service Level Agreement SLA
Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Operations Manager, and in accordance to clients needs
Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
Assist in the management of projects and provide technical support, where applicable
Identify gasp and deficiencies in service, advise and effect solutions as part of Continuous Improvement on services rendered
Explore and recommend innovative methods, based on best practices, in order to bring about cost effective solutions
Provide monthly reports and feedback on continued compliance to the SLA
Build strategic relationships both internally and externally
Manage staff performance & facilitate improvement through regularly monitoring perfomance & providing required coaching, support & feedback
Manage perfomance and conflicts within subordinates employees & effect corrective actions, in line with company policies/procedures
Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/ approve applicable leave for subordinate employees
Responsible for training, coaching, mentoring, & development of subordinate employees
Implement cleaner work schedules and evaluate and manage perfomance
QUALIFICATIONS AND SKILLS
The applicant must meet the following requirements:
NQF Level 6: Diploma Property Management, Project Management, Operation Management or related formal qualification
Matric (Senior Certificate)
Valid driver’s Licence
3 years relevant experience as in Facilities Management, CRM, Property Management
MS Word, MS Excel , MS PowerPoint & MS Outlook (intermediate skill level) PRP
Knowledge of OHS Act, ISO 9001 Quality Management
FUNDAMENTALS COMPETENCIES
Initiative/Proactive
Deadline Driven & Highly Motivated
Stress Tolerant
Excellent Written Communication
Solid Supervisory Skills
Subordinates Capacity Building
Customer Focus
Negotiations Skills
Analytical Skills
Planning/Scheduling/Objective setting
Teamwork & Partnering
Relationship Building
Interactive Building
Excellent Oral Communication
