Toy R us and Babies R Us South Africa
Assistant Store Manager
Toy R Us and Babies R Us South Africa
Middleburg, Mpumalanga
Permanent
Posted 18 October 2025
Share this vacancy on social media
Job Details
Department
Management
Minimum experience
Mid-Senior
Company primary industry
Retail
Job functional area
Sales
Job Description
Introduction
Retail Store Assistant Store Manager
Welcome to R Us world of awesomeness, where we want your little ones imaginations to run free!
Toy R Us and Babies R Us are well established international brands. Commonly referred to as the “world’s Greatest toy store”, Toy R Us SA currently boasts 60+ physical store, two of which are located in Namibia, Botswana and Zambia, as well as an ALL NEW AWESOME online store.
The key focus of the group is to ensure that customers, young and old from children to grandparents, are offered an amazing range and experience, complimented by great value! Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?
Then we are looking for an Assistant Store Manager and we would like you to join our team!!
To meet sales store targets and deliver fantastic customer service whilst effectively planning, organising, and controlling all operations of a retail store in accordance with the company standards and procedures.
This document must be read in conjunction with the performance appraisal document and forms part of the employee’s terms and conditions of the employment.
Duties & Responsibilities
Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
Interact with sales merchandisers, representative and regional managers to evaluate sales strategy and results.
Enforcing and implementing AWESOME customer services to give a customer a WOW experience.
Attend to unique and individual shopping needs of each customer and always put the customer first.
Develop, motivate and inspire respective teams in a ENTHUSIASTIC manner.
Maintains store staff job results by recruiting, coaching, counselling, disciplining employees; planning, monitoring, appraising, job results.
Authorise all work schedules (including but not limited to work,break and leave).
Ensure continuous training and development of all staff, and consistently carrying out training.
Scheduling and assigning employees and following up on work results
Handle customer complaints in a calm and professional manner
Desired Experience and Qualifications
Matric certificate
Must have own or reliable transport to work to be able to work shifts
Management Position for a minimum of 3 years with a retail environment
Package & Remuneration
Benefits:
Provident Fund
Discretionary Funds
Store Performance Bonus
