Bidvest Facilities Management
Floor Manager
Bidvest Facilities Management
Bloemfontein, Free State
Posted 22 October -Closing Date 07 November 2025
Job Details
Division
BFM Operations 1
Minimum experience
Mid-Senior
Company primary industry
Facilities Services
Job functional area
Operations
Job Description
ROLE PURPOSE
The overall and local responsibility/ accountability for the delivery of Floor Management Services within the allocated Client site (ABSA) in a cost of effective and customer focused way.
MAIN INPUTS
Operations
Meeting room preparation- layout in line clients request
Ensure adequate amount of stationery in the allocated areas meeting rooms
Daily floor walks for both visitor area and office area
Monitoring and reporting on space usage
Auditing pause areas, including printer stock
Visual inspection to ensure maintenance standards
Ensure cleaning standards are maintained
AV support in meeting rooms, excluding technical aspects
Providing general support for the designated area
TV support in meeting rooms, excluding technical aspects
Floor audit tracking
Hot Desk Locker Process and Allocation as per bank policy
Health Safety compliance
Customer relationships:
Develop effective and customer focused and proactive relationships at all levels in the customer chain. Develop effective communication lines and relationships with BFM customers on site.
Occupational Health & Safety. Liaise with BFM technical and ‘soft’ FM service managers to ensure all risk issues are been managed correctly.
Quality standards
Put in place mechanism, processes and procedures to ensure effective monitoring of performance related to quality management and standards.
Documents Library:
Completes daily checklist and keeps record
Carry out random inspections to check status and take corrective action as required.
Work order management:
Communicate and liaise with key stakeholders in respect of outstanding work orders
Qualifications and Skills
The applicant must meet the following requirements:
Qualifications or related certification in Facilities Management, Property Management, Operations Management
Matric (senior certificate)
Valid SA Drivers License
3 years valid experience in Hospitality, Customer facing services industry, and Facilities Management environment
General maintenance knowledge would advantageous
Facilities Management, CRM, Property Management & Financial Management
MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level) SAP knowledge
Knowledge of OHS Act, ISO 9001
Quality Management, Risk Management System, Property Law & Contractual Law
Fundamentals Competencies
Initiative/Proactivity
Deadline Driven & Highly Motivated
Stress Tolerant
Excellent Written Communication
Supervisory Skills
Subordinates Capacity Building
Customer Focus
Negotiations Skills
Analytical Skills
Planning/Scheduling/Objective Setting
Teamwork & Partnering
Relationship Building
Interactive Reasoning
Excellent Oral Communication
