Fidelity Services Group
Hotel Security Officer (GradeA-C)
Fidelity Services Group
Capetown, Western Cape
Permanent
Posted 21 October 2025 – Closing Date 31 December 2025
Job Details
Department
Security
Minimum experience
Not applicable
Company primary industry
Job functional area
Operations
Job Description
Job Title: Hotel Security Officer
Job Summary
The hotel security officer is responsible for ensuring the safety security of guests, employees, and hotel property. They are expected to patrol the premises, monitor surveillance cameras, respond to emergencies, and enforce hotel policies and procedures. The ideal candidate must possess strong communication and problem-solving skills, attention to detail,and the ability to remain calm under pressure.
Responsibilities:
Patrol the hotel premises to deter and detect suspicious activity
Monitor surveillance cameras and alarm systems
Respond promptly to emergency situation, including medical emergency, fires, and disturbance
Reports any safety hazards, security breaches, suspicious behaviour to management
Enforce hotel policies and procedures, including guest registration and access control measures
Assist guest employees with security standards
Work closely with local law enforcement and emergency services when necessary
Qualifications
Grade 12
Psira registered
Previous experience in security in a hospitality sector
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of emergency response procedures
Must be physically fit and able to stand and walk for extended periods
Flexible schedule, including nights, weekends, and holidays
Physical Requirements:
Ability to stand, walk and climb stairs for extended periods
This job specifications is not extended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the hotel.
Fidelity Services Group supports (PTY) Ltd supports global fair practice and business ethics on continuous of development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
