Bidvest Prestige
Senior Supervisor
Bidvest Prestige
Johannesburg, Gauteng
Permanent
Posted 24 October 2025- Closing Date 31 October 2025
Job Details
Division
H&H Division
Business Unit
Hospitality
Minimum experience
Associate
Company primary industry
Cleaning Services
Job functional area
Operations
Salary
R100 000- R116 184 per annum
Job Description
Position: Senior Supervisor- Hospitality
Overview:
We are seeking a dynamic and experienced Senior Supervisor to join our hospitality team, The ideal candidate will have a strong background in the hospitality industry, with proven experience in managing and leading a team of hospitality staff. The Senior Supervisor will be responsible for overseeing the daily operations of the hospitality department, ensuring smooth, and efficient service delivery, and maintaining high standards of customer satisfaction.
Responsibilities:
Supervise and lead a team of hospitality staff, including training, scheduling, and perfomance management.
Oversee the daily operations of the hospitality department, ensuring all standards are met and exceeded.
Monitor and improve customer satisfaction level through regular feedback and customer engagement.
Handle customer complaints and issues in a professional and timely manner.
Assist in development and implementation of procedures and policies to improve overall department perfomance.
Ensure compliance with health and safety regulations and company policies.
Maintain a positive and professional attitude at all times, setting a positive example for the team.
Requirements:
3 + years experience in the hospitality industry, with atleast 1 year in a supervisory or managerial role.
Strong leadership and communication skills
Ability to work in a fast-paced high-pressure environment.
Excellent customer service skills, with a focus on exceeding customer expectations.
Knowledge of health and safety regulations and compliance requirements.
Proficiency in Microsoft Office and other relevant software applications.
Certification in hospitality management or related field is plus.
To apply, please submit your resume and cover letter outlining your relevant experience and qualifications for the position.
We thank all applicants for their interest, however only selected for an interview will be contacted.
